HappyOrNot
Mood Monitoring with Business Insights
In-the-moment, Micro Feedback to
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Improve service
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Retain employees
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Increase loyalty & revenue
Discover what people really think and what you can do to improve it.
WHO CAN GIVE US FEEDBACK?
Customers, Event attendees, patients, students, visitors, hotel guests, website users, people you email, employees, colleagues and many more.
Improving made Easy
Get the most for your business with the world’s leading feedback solution.
Easily transform feedback into practical business insights.
Uncover Pain Points
Improve experiences
Increase loyalty & referrals
Manage your brand
Reduce costs & grow revenue
The true value of the Data
Measure
Monitor
Improve
Measure
Use a combination of our Smiley Devices to capture high quality micro feedback in seconds.
For stand-alone projects, a single device works brilliantly
Monitor
Our intuitive Reporting Service transforms your live feedback results into easy-to-follow charts, graphs & widgets to help you discover what people are feeling about your business right now.
Identify highlights and pain-points.
Set targets and compare performance amongst your branches.
Receive alerts when things aren't going well.
Improve
Use your feedback results to make data-driven improvements based on what you're being shown to create happier Users and drive loyalty.
Repeat
Re-measure after you've made your improvements.
With increased loyalty - watch your costs drop and your profits grow.
Cover the whole business, everywhere
Use our Smiley Touch and Smiley Terminal kiosks to cover all of your physical touchpoints.
They're approachable & fun-to-use
Use our Smiley Digitals online in emails, webpages, apps, WhatsApp messages, SMS messages, as a stand-alone QR code & more
How to get the best feedback using our smiley devices
